First, the basics:
* Check the filters: The odor might be coming from dirty filters. The CatGenie uses a few filters: The water filter, the odor filter, and the bio-enzyme filter. Make sure they're clean and replaced according to the manufacturer's instructions.
* Empty the waste bin: Don't forget to empty the waste bin regularly. A full bin can cause a bad smell.
* Run a cleaning cycle: The CatGenie has a cleaning cycle specifically designed to clean the machine itself. Run this regularly, even if there's no odor.
If the smell persists:
* Inspect the machine: Look for any visible signs of mold or mildew. If you find any, clean it thoroughly with a bleach-based solution. Make sure to rinse the machine thoroughly afterward.
* Check the water connection: Ensure the water connection is clean and free from any blockages.
* Check the power cord: Make sure the power cord is securely connected to the machine and an outlet.
* Contact the manufacturer: If you've tried all the above steps and the smell persists, contact the CatGenie manufacturer for help.
Remember:
* Always follow the manufacturer's instructions: This will ensure that you're using the CatGenie correctly and that you're maintaining it properly.
* Don't use harsh chemicals: These can damage the machine and make the odor worse.
By following these steps, you should be able to get rid of the odor from your CatGenie and keep it fresh and clean for your cat.