How to Reset CatGenie Cartridges

A CatGenie Smart Cartridge is used in conjunction with a CatGenie Cat Box. The cartridge sanitizes the granules in the litter box by releasing a specialized solution. The cartridge holds enough solution for 60 cleanings. Once empty, you have the option of purchasing a new cartridge or refilling the cartridge. If you refill the cartridge, you must purchase a CatGenie Smart Cartridge Reset Device. If not reset, the cartridge thinks it is empty and does not release the cleaning solution. The CatGenie Smart Cartridge Reset Device is the only device sold that resets a CatGenie cartridge.

Things You'll Need

  • CatGenie Smart Cartridge Reset Device
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Instructions

    • 1

      Place the CatGenie cartridge, gold strips up, on a flat surface.

    • 2

      Move the cartridge switch to the "Reset" position. The switch is located on the bottom of the cartridge.

    • 3

      Lay the reset device over the CatGenie cartridge. The bottom of the reset device cradles the bottom of the CatGenie cartridge.

    • 4

      Push the reset device down, so it's in firm contact with the cartridge. While doing this, press and hold down the single black button on the reset device for three seconds. This button is located to the right of the battery.

    • 5

      Observe the light on the reset device. A green light indicates the cartridge was successfully reset. A red light indicates the cartridge was not reset. Attempt the steps again if the light is red. If, after repeating the steps, a red light is still displayed, the cartridge may not be able to be reset because of a defect or age.