How to Update an Avid Microchip

In 2003, Stickers the cat squeezed into a repairman's truck to hide. The heartbroken Shaskey family started a seven-year search after that fateful day. Just as Nancy Shaskey started to give up hope, a message came from the Humane Society of Utah. A woman who had found and cared for the cat relinquished Stickers to the shelter in November 2010. Thanks to an identifying microchip implanted in Stickers, a happy reunion followed. Luckily, the Shaskey family's phone number hadn't changed. Update your pet's AVID microchip with phone and address changes to ensure a happy reunion should your pet become lost.

Instructions

1. • 1

     Find your pet's microchip number. Look for the original registration papers. A plastic AVID tag may hang on your dog's collar with the microchip number imprinted. If neither surface, take your pet to the veterinarian's office. The microchip number will appear on the scanner when your pet is scanned.

   • 2

     Carefully copy the chip number.

   • 3

     Call AVID at 800-336-2843. In the United Kingdom, dial 0800 652 8 977.

   • 4

     Relay the microchip number to the customer service representative.

   • 5

     Provide the new address or phone number. List an alternate phone number, such as a cell phone.

   • 6

     Pay the $6 update fee (as of November 2010) by credit card.