How to Repair Innotek Collars

Dog owner's who use Innotek Automatic No-Bark Collars have peace of mind when using this product because of its limited lifetime warranty, customer service and free professional training support. In the event that the collar malfunctions, the consumer can follow simple troubleshooting steps located in the product manual to repair the problem. However, if these steps fail to fix the collar, Innotek strongly advises product owners against attempting to dismantle or repair any internal components or the system. Tampering with the construction of the product or computerized circuitry would void the warranty in full.

Things You'll Need

  • Innotek No-Bark Collar product manual
  • Phone
Show More

Instructions

    • 1

      Charge the battery to make sure it is not malfunctioning due to a low battery.

    • 2

      Adjust the collar to make sure it it fitting your dog properly. It should be tight enough that you can fit one finger snugly between your dog's neck and the collar.

    • 3

      Tighten the probes on the collar; then put the collar on your dog. Check to make sure the probes are in contact with the dog's skin. Two sizes of probes are provided with your collar to fit short- or long-coated dogs. Trim the dog's hair around the probes if the hair is interfering with good skin contact.

    • 4

      Remove any additional collars or metal tags on your dog to lessen the chance of interference with the Innotek collar's operation.

    • 5

      Remove the collar from the dog, and test it by gently rubbing the metal probes on a hard nonglass surface. If the solid red LED light illuminates, the system is working properly.

    • 6

      Call Innotek Customer Support at 1-800-826-5527 if you are still experiencing difficulty with your collar.