Why are large amounts of water collecting in the salt tank my GE softener?

It's not normal to have large amounts of water collecting in the salt tank of your GE water softener. Here are some possible reasons why this might be happening:

1. Overflow Issue:

* Salt tank vent: The vent on the salt tank might be clogged, preventing air from escaping as the brine solution is drawn into the softener. This can lead to a buildup of pressure and overflow.

* Salt tank lid: The salt tank lid might not be properly sealed, allowing water to leak in.

* Float switch: The float switch that controls the water level in the tank might be malfunctioning.

2. Excessive Brine Dilution:

* Salt bridge: A hard, crusty layer of salt can form in the tank, preventing proper dissolution. This can cause the brine solution to become too diluted and overflow.

* Incorrect salt type: Using the wrong type of salt (e.g., rock salt instead of water softener salt) can lead to poor dissolution and excess water.

3. Softener Malfunction:

* Control valve: The control valve might be malfunctioning, causing an excessive amount of brine solution to be drawn into the softener.

* Bypass valve: The bypass valve might be stuck open, allowing water to bypass the softener and into the salt tank.

Troubleshooting Steps:

1. Check the salt tank vent: Make sure the vent is clear of debris.

2. Inspect the salt tank lid: Ensure it's securely closed and sealed.

3. Examine the float switch: Make sure it's moving freely and not stuck.

4. Check for a salt bridge: If you see a hard layer of salt, break it up with a wooden spoon.

5. Verify the salt type: Ensure you're using water softener salt.

6. Restart the softener: Sometimes simply restarting the softener can resolve minor issues.

7. Contact GE: If the issue persists, it's best to contact GE customer service or a qualified water softener technician for further diagnosis and repair.

Safety Precautions:

* Turn off the water supply: Before working on the salt tank, turn off the water supply to the softener.

* Wear safety glasses: Protect your eyes from any potential splashes.

* Be careful with the salt: Avoid getting salt on your skin or in your eyes.

Remember, water softener issues can be complex, and it's best to consult with a professional if you're not comfortable troubleshooting them yourself.